Never wear your jewelry in chlorinated or treated water. The chemicals can permanently damage gold and silver. Please remove jewelry when exercising or doing any kind of strenuous activity. We recommend that you remove jewelry before applying personal products like hair spray or lotion. These products can be harmful to jewelry and cause jewelry to need cleaning more often than usual. To clean your jewelry at home, use hot water and mild soap or liquid laundry detergent. Scrub out lotion and dirt with an old toothbrush. You can use a polishing cloth on the shiny areas of your jewelry. Keep in mind polishing cloths will darken Shaesby’s sandblast finish, rather than brightening. We are always happy to clean and recondition your Shaesby jewelry, free of charge. Please contact firstname.lastname@example.org or call us at 512-453-7671.